Project overview
The company faced issues with report management and data accessibility, slowing down effective decision-making. The dashboards they had were not interactive, slow to load and it was a very long process to build something new. There was no core framework, which caused inconsistencies in how certain KPI-s very calculated. The new comprehensive dashboards needed to incorporate sales, marketing, transaction, and traffic data.

The client
As a prominent actor in the online learning community, the client offers a comprehensive educational platform to students and educators across 35 countries. Serving over 350 million users, the platform connects students with expert tutors and peers for collaborative learning across various subjects. The client’s mission is to democratise education by providing instant access to high-quality, vetted academic assistance, ensuring that learning is engaging, personalised, and effective. Through its user-friendly interface and innovative technology, our client simplifies the learning process, making it accessible, efficient, and impactful for users of all ages.
Actions
- Collaborated with stakeholders to create the unified meaning of each KPI
- Built the SQL queries for the underlying data layer
- Ensured that the new dashboards are interactive with different splits, drill downs and easily switchable between different level of aggregations
- Created the core visualization framework and design style for the company
- Designed a centralised reporting hub, which provides a user friendly interface and makes all related dashboards easily accessible
Tools I used in this project

Result

Streamlined Reporting
The centralised reporting hub improved the efficiency of report distribution and access, enhancing daily operations.

User friendly interface
Stakeholders found it easier to navigate and interact with the dashboards, leading to better decision-making.

Enhanced data undrestanding
The interactive features, empowered users to explore data relationships, resulting in improved insights and data-driven actions.

Easily downloadable data
Users can now conveniently download the data they need for further analysis.

Unified KPIs
Unified KPIs let decision makers across the business to easily get on the same page and align on necessary actions.
Report samples


